Digital Analytics Specialist

We’re looking for a Digital Analytics Specialist who is excited to take on responsibility for leading measurement and insights of our clients’ performance across the paid, owned, earned and shared landscape. This includes ongoing reporting and strategic support of both paid and organic programs across various channels including social media, email, SEM, display, video and website. 

RESPONSIBILITIES

This position works closely with and reports to the Director of Digital Strategy while collaborating and liaising with account teams to support the overall success of client programs.

Measurement & Optimization

  • Use brand monitoring, social analytics, web analytics and traditional marketing tools and collaborate with account teams to compile accurate, compelling reports of program, campaign and content performance and results across paid, owned, earned, and shared channels.
  • Make sense of and evaluate available data to assess the performance of channels, messages and campaigns.
  • Work with account staff to implement testing plans that lead to better digital/social campaigns and executions, including benchmarks, A/B testing methods, and distribution of content across digital/social media channels.
  • Make insightful, actionable recommendations on how to improve content and campaigns.

Collaboration

  • Develop effective relationships and provide detailed support to Vice Presidents and account teams.
  • Participate in creative and strategic ideation across accounts.
  • Coordinate with account teams on research, consultation and implementation of paid promotion campaigns.

Leadership

  • Lead PCI’s point-of-view and critical thought of measurement in social media and all digital channels. Address internal and external questions about measurement of social media (paid and organic).
  • Develop agency best practices for data reporting and analysis.
  • Create a reporting method and structure that can be duplicated across clients and that represents PCI’s standards.
  • Train staff on analytics tools and techniques to spread knowledge across agency.
  • Serve as point-person to lead the discussion on tools the agency should use to enhance reporting and research capabilities, including all data and analytics initiatives to improve.
  • Serve as the staff expert on search engine optimization (SEO) efforts.

skills

  • Ability to manage expectations and simultaneous tasks in a deadline-driven environment.
  • Excellent written and verbal communications skills; experience in presenting to internal and external stakeholders, explaining complex data in a simple way.
  • Intricate knowledge of digital landscape, including major social platforms: Facebook, Twitter, Instagram, LinkedIn, Snapchat, Pinterest and more.
  • Experience with public relations and social media management tools, such as TrendKite, Adobe Social, Sprout Social, etc.
  • Expertise with tools to analyze digital and social data: Facebook Insights, YouTube Insights, Twitter Analytics, Google Analytics, Google AdWords and more. You will be expected to draw on your analytics experience to recommend new platforms and introduce our staff to the tools of your trade.
  • Proficient in Microsoft Office (especially Excel and PowerPoint).
  • Basic understanding of UX/UI fundamentals and a familiarity with principles of good design.

requirements

  • Bachelor’s degree with a major in communications, marketing, general business, mathematics or related fields.
  • 4+ years experience, preferably in a PR, marketing, advertising or digital agency. At least 2+ years specifically in a social media analytics or digital analytics role.

you know you're a perfect fit if you...

  • Bring passion and purpose to your work.
  • Want to support clients whose missions matter to you.
  • Like to find the “why” and stories within data and numbers.
  • Enjoy solving problems, identifying opportunities, and finding evidence-based solutions.
  • Believe hard work, professionalism, and follow through are keys to success.
  • Relish the opportunity to jump right in and make the job your own. You will be the first person to hold this position at PCI and will have some freedom to shape its role within the agency.

Who we are

Public Communications Inc. (PCI) is a national communications agency with a purpose – to make a positive difference for our clients and community.

More than 50 years after our founding, we remain proudly independent and focused on providing results-oriented, measurable communications services. Our passionate 50-member team includes senior counselors, media relations pros, digital strategists, writers and planners.

We are based in Chicago and extend our reach globally to help clients meet their goals through creativity and collaboration. Some of our clients include the Museum of Science and Industry (Chicago), Brookfield Zoo, Georgia Aquarium, Fresenius Medical Care, Columbia College, the AIDS Foundation of Chicago, Women Employed and the American Society of Anesthesiologists.

To apply

Please email jobs@pcipr.com with a cover letter and your résumé.

PCI is an equal opportunity employer and does not discriminate because of race, religion, color, sex, age, sexual orientation, gender identity, national origin, marital status, ancestry, handicap, disability or any other status protected by federal, state or local law or ordinance.


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Account Supervisor

Public Communications Inc. (PCI) is a national communications agency with a purpose – to make a positive difference for our clients and community.

More than 50 years after our founding, we remain proudly independent and focused on providing results-oriented, measurable communications services. Our passionate 50-member team includes senior counselors, media relations pros, digital strategists, writers and planners.

We are based in Chicago and extend our reach globally to help clients meet their goals through creativity and collaboration.

We currently seek an account supervisor who wants to make a substantial contribution to our agency.

 

You know you're a perfect fit if you:

  • Bring passion and purpose to your work.
  • Want to support clients whose missions matter to you.
  • Enjoy solving problems, identifying opportunities, and finding evidence-based               solutions.
  • Believe hard work, professionalism, and follow-through are keys to success. 

 

The role:

  • Play a critical role in the agency by serving as a direct client contact, developing and implementing key programs and initiatives for high-profile clients, supervising account staff and contributing to new business proposals and presentations.
  • Lead communications programs for clients in healthcare, nonprofit, education, conservation and other fields, helping them navigate a constantly shifting landscape to advance their marketing, communications and public affairs initiatives.
  • Earn the respect of our clients by delivering smart, creative and pragmatic solutions while collaborating with our team of senior counselors and leading a team of media strategists to drive successful results.

 

Requirements

  • 5-7 years of professional communications experience, preferably in an agency setting
  • You’re a strategic thinker and doer, seeing the big picture while making sure the details are well executed
  • You understand how to tell the stories of clients in the healthcare field to reach patients, providers, payers and other key audiences
  • You’re proactive in determining what the team and/or your client needs, and taking the right steps to make sure it gets done
  • You understand social media and digital communications, including how to integrate these tactics for campaigns
  • You are constantly thinking of new approaches and creative ways to share client stories, staying on top of the latest industry trends
  • You can write "client-ready" plans, materials and client memos with minimal editing
  • You’re a team player and collaborator – you’re willing to roll up your sleeves and know when to gut-check your ideas with team members
  • You’re smart, hard-working and willing to go the extra mile for your clients and team

 

Bonus Round (preferable but not required)

  • You have experience in healthcare and nonprofit communications
  • You have experience managing social media channels or creating online content on behalf of organizations
  • You have a bachelor’s degree with coursework in communications, public relations or journalism
  • You possess technical skills such as web design, video editing and graphic design

 

To apply

To be considered for this position, please send your resume and cover letter to jobs@pcipr.com

PCI is an equal opportunity employer and does not discriminate because of race, religion, color, sex, age, sexual orientation, gender identity, national origin, marital status, ancestry, handicap, disability or any other status protected by federal, state or local law or ordinance.


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Executive Assistant

Public Communications Inc. (PCI) is a national communications agency with a purpose – to make a positive difference for our clients and community.

More than 50 years after our founding, we remain proudly independent and focused on providing results-oriented, measurable communications services. Our passionate 50-member team includes senior counselors, media relations pros, digital strategists, writers and planners.

We are based in Chicago and extend our reach globally to help clients meet their goals through creativity and collaboration.

We currently seek an executive assistant to provide personal administrative support and assistance to C-level executive staff.

This position requires a highly proactive and resourceful team player with the ability to be effective independently, with little direction. The ability to be tactful and possess highly proficient verbal and written communication skills to effectively communicate with a variety of people and personalities. Initiative, leadership skills and the ability to follow through are essential.

 

The Role

  • Proactively manage multiple executive calendars and take action to resolve conflicts
  • Develop meeting agendas
  • Organize and schedule travel arrangements
  • Arrange and coordinate meetings and events
  • Record, transcribe and distribute minutes of meetings
  • Monitor, screen, respond to and distribute incoming communications
  • Answer and manage incoming calls
  • Prioritize mail and phone calls
  • Prepare and edit correspondence, communications, presentations and other documents
  • Provide expertise to staff on document and presentation creation
  • Process expense reports on behalf of executive staff
  • File and retrieve documents and reference materials
  • Receive and interact with incoming visitors
  • Back up receptionist
  • Coordinate ad-hoc projects as they arise including working closely with the Chief Operations Officer
  • Perform personal administrative work such as dinner reservations, errands, arranging gifts, etc.
  • Maintain current list of all key contacts
  • Interact with external clients
  • Safeguard confidential information
  • Work hours may flex early/late to accommodate C-suite needs and schedule

 

Requirements

  • Bachelor’s degree
  • 3 years prior experience as an executive assistant working with C-level executives
  • Proficient computer skills in MS Office Suite (Word, Excel, PowerPoint)
  • Must be eligible to work in the U.S. without sponsorship
  • Excellent organizational and planning skills
  • Strong communication skills, both written and verbal
  • High energy, proficient in multitasking and remaining calm in high-pressure situations
  • Problem analysis and problem solving skills
  • Excellent listening skills
  • Judgment and decision-making ability
  • Ability to work independently as well as in a team
  • Proactive self-starter who demonstrates initiative
  • High level of professionalism and integrity
  • A positive attitude and a sense of humor
  • Trustworthy and honest
  • Ability to operate with complete confidentiality, showing maturity and discretion
  • Attention to detail, accuracy, and consistently meeting deadlines
  • Ability to learn quickly

 

Bonus Round (preferable but not required)

  • Experience in public relations or communications firms
  • Experience with Google Drive and Google Apps

 

TO APPLY

To be considered for this position, please send your resume and cover letter to jobs@pcipr.com

PCI is an equal opportunity employer and does not discriminate because of race, religion, color, sex, age, sexual orientation, gender identity, national origin, marital status, ancestry, handicap, disability or any other status protected by federal, state or local law or ordinance


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Design Specialist

Public Communications Inc., a national communications and marketing agency, is looking for a design specialist to make a substantial impact for our growing independent, mid-size agency.  As our agency is growing, we have many new business proposals that require a fresh creative approach.

The ideal candidate will play a critical role in delivering new business proposals.  Additionally, the candidate will contribute to other aspects of design at PCI – from creating graphics and other visual online content to perfecting presentations and designing logos, brochures and maintaining the visual identity of our brand.

Your job is to help us excel by delivering clean, creative and visually compelling proposals and designs that clearly communicate agency and client messages and exceed expectations.  You will be part of a growing creative department.

REQUIREMENTS

  • 1-3 years of design experience and a bachelor’s degree in graphic arts, design or a related field
  • A portfolio that demonstrates a strong sense of graphic design, visual storytelling and typography
  • A self-starter with the ability to handle multiple projects simultaneously
  • Able to work independently, meeting team and client deadlines
  • Strong interpersonal skills and ability to excel in a team environment
  • Able to offer creative solutions and help direct the visual design of a product while keeping the client’s needs in mind
  • A passion for brand standards and comfort working within them to create quality content that shines
  • Smart, hardworking and willing to go the extra mile for your clients and team
  • A sharp eye for design and stellar attention to detail
  • Excellent written and verbal communications skills
  • Advanced knowledge of:
    • Microsoft Office Suite:
      • PowerPoint
      • Word
      • Excel
      • Outlook
    • Adobe Creative Suite:
      • Acrobat Pro
      • Illustrator
      • InDesign
      • Photoshop
    • PC computer environment


Bonus Round (preferred but not required)

  • Web design skills

  • Experience with website content management systems (WordPress, SquareSpace, etc.)
  • Basic knowledge of HTML/CSS
  • Experience in nonprofit communications or event planning
  • Experience working with cultural institutions (museums, zoos, aquariums) and/or in the healthcare industry (companies, providers, associations or advocacy organizations)
  • Experience developing content for social media channels or websites on behalf of organizations
  • Public relations agency experience
  • Experience with additional Adobe Creative Suite programs:
    • Dreamweaver
    • Audition
    • Premiere
  • Photography/videography skills
  • Experience with emergent media technologies


To apply

Please email jobs@pcipr.com with a cover letter, your resume and a link to your portfolio.

PCI is an equal opportunity employer and does not discriminate because of race, religion, color, sex, age, sexual orientation, gender identity, national origin, marital status, ancestry, handicap, disability or any other status protected by federal, state or local law or ordinance.


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